If you have a question about any FirstAtlantic Bank product or service, please contact any FirstAtlantic Financial Center during regular business hours, 9:00 a.m. – 5:00 p.m. Monday – Friday.
For Online Banking and Mobile Banking support, send an email to Customer Support.
Lost or stolen card
If you have a lost or stolen debit card, please call 1-866-546-8273.
If you have a lost or stolen credit card, please call 1-800-854-7642.
Check your account via our automated service by calling 904-421-3700.
Give us feedback in person. Stop by any FirstAtlantic Financial Center or send us a note to:
1325 Hendricks Avenue
Jacksonville, FL 32207
Send an email to: Customer Support
For Treasury management customers, send an email to firstname.lastname@example.org